Privacy Policy

At GrowSherpa (https://www.growsherpa.ca/), we are committed to safeguarding the privacy and security of our clients and website visitors. This Privacy Policy details the types of data we collect, how it is utilized, and the measures we implement to protect your information. You agree to the terms outlined in this policy by accessing or using our website.

1. Data Collection Practices

When you visit our website or engage with our services, we may gather various types of information, including:

1.1 Personal Information

We may collect personally identifiable information, such as your name, email address, phone number, and other contact details. You provide this information voluntarily when you fill out forms on our website (e.g., contact or consultation forms) or communicate with us as a customer or prospective client.

1.2 Website Interaction & Usage Data

We track website interactions, such as pages visited, links clicked, and general browsing behavior, to understand how users engage with our site. This information is gathered via cookies and other tracking technologies.

1.3 Device Information

Our systems may collect data about the device you use to access our website, including details such as your IP address, browser type, and operating system, helping us tailor and improve our site functionality.

2. Purpose of Data Usage

We utilize our collected information to enhance your experience and provide tailored services. It may include responding to your inquiries, improving our offerings, personalizing website interactions, and fulfilling specific requests you make.

2.1 Service Delivery

Data is used to fulfill the services you request, such as consultations, development, support sessions, and training.

2.2 Communication and Updates

We may use your information to respond to inquiries, confirm appointments, and provide service updates.

2.3 Website and Service Optimization

Analyzing usage trends allows us to evaluate the effectiveness of our marketing efforts and improve user experience and website functionality.

2.4 Legal and Regulatory Compliance

We may process your data to comply with legal obligations, regulations, and governmental requests where required.

3. Cookies and Tracking Technologies

Our website employs cookies to enhance user experience and provide tailored services. Cookies are small text files saved on your device that allow us to store your preferences and usage information.

3.1 Types of Cookies Used:

• Session Cookies: Temporarily stored during your visit to facilitate navigation and session continuity.
• Persistent Cookies: Stored on your device for future visits, saving preferences, and personalization settings.

You can modify your browser settings to block cookies if you wish. However, blocking cookies may impact website functionality.

4. Security Measures for Data Protection

GrowSherpa takes the security of your personal information seriously. We utilize appropriate technical and organizational safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. Data is stored on secure servers with physical, electronic, and managerial procedures in place to maintain its integrity.

5. Third-Party Service Providers

We may engage third-party service providers to assist in delivering our services and maintaining our website. These providers are permitted access to personal information only to perform tasks on our behalf and are contractually obligated not to use it for other purposes.

6. Information Disclosure Conditions

We do not sell, trade, or lease your personal information to third parties. However, data disclosure may occur in the following cases:

• Legal Requirements: When necessary to comply with legal obligations.
• Fraud Prevention: To protect against fraudulent activities or manage risk.
• Business Transfers: If we sell or merge parts or all of our business, your data may be transferred as an asset of the transaction.

Aggregated and non-personal data may be shared with partners and advertisers for purposes such as market analysis.

7. Policy Modifications

We may update this Privacy Policy periodically to reflect changes in our data practices or legal requirements. We encourage you to review this policy from time to time. Continued site use following any changes indicates acceptance of the updated terms.

8. User Rights and Control Over Information

You can access, update, or delete your personal information. To exercise these rights or inquire about our Privacy Policy, please contact us using the details below.

Emai: sales@growsherpa.ca

Last Updated: 18-Dec-2024